Our aim is to help businesses to be more successful and profitable and to develop managers to think more positively and conceptually and be more effective in their specific role. These courses are in modular format, presented in English and can be adapted to meet clients specific requirements. They are particularly suitable for overseas nationals who are seeking to improve their management abilities. They can be held at client’s own location or at other suitable locations.

Following needs analysis (in close consultation with client/manager) we compile the course content and course material (including handouts) for prior approval and supply suitably qualified and experienced trainers to run the courses.

Topics include:

developing the business
• developing the individual
• management and leadership
• sales management
• sales and account management
• call centre sales and service
• customer service
• communication and interpersonal skills
• personnel development
• presentation skills
• train the trainer
• executive secretary/office management senior development
• presentational/business writing skills
• problem solving and decision making
• recruitment, interviewing and selecting employees
• supply chain management
• transport management